The reason for this post is to show how social media assisted in providing information in a time of crisis, as only a few had power and Internet access.
Whole Foods Market, kept their customers up to date with the status of their stores, informing their customers of hours of operation, which stores have been closed down, and which ones are operating but with restriction on their Facebook page. This provided great customers service for those that were reached.
As help was reaching all districts in need of aid, various organizations provided updates through social media on high demand supplies needed to be donated, such as cleaning
supplies, winter clothes, canned goods and boots, As supplies
were being delivered, the list of necessities would decrease as maximum
capacity was reached.
Others used social media in the form of email marketing to relay information to their subscribers about cancelled events and classes, or just wishing their customers a speedy recovery. Granted not everyone had the accessibility to receive this information, but surely it was related to them.
Finally, A Thank You to all volunteers, mayor's office, national guard, salvation army, nonprofit organizations, food trucks and others that provided a helping hand or a hot meal to the residents in a time of need.
